Get in touch
Question, bug, feature request, or just want to say hi? Send us an email. We read every one.
✉ support@meetpippy.comResponse times: We aim to reply within 24 hours on weekdays. Weekend messages will be answered the following Monday. If you're actively in labor, please do not wait for us. Call your provider or hospital.
Common questions
Why did my contraction log disappear?
Pippy stores everything locally on your phone. Uninstalling the app, clearing app data, or moving to a new device removes the log, since we don't have a cloud copy. This is by design, it's what keeps the app free and private.
When does the 5-1-1 nudge appear?
When the last several contractions in the hour fit the pattern (about 5 minutes apart, about a minute long). Pippy is gentle and never tells you it's time to go to the hospital. That's a conversation between you and your provider.
I tapped by mistake. Can I fix it?
Yes. Long-press any row in the log to remove it. An undo toast appears for six seconds if you change your mind. You can also clear everything in Settings.
Is Pippy a medical device?
No. Pippy is a general-purpose timer. It doesn't diagnose, treat, or tell you when to go in. For anything medical, talk to your provider.
How do I delete my data?
In the app: open Settings and tap "Clear all contractions." Or delete the app. Either removes everything. We've never had a copy.
Does Pippy work without internet?
Yes. After the first download, the app works fully offline. The only thing that touches the network is a silent check for app updates on launch.