Frequently Asked Questions

Everything you need to know about Pippy.

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Getting Started

Is Pippy really free?

Yes. Pippy's core features are completely free, with no credit card required. You can log feeds, sleep, diapers, and milestones by voice or text, sync with a partner, and share visit summaries with your pediatrician, all at no cost.

We also offer Pippy Premium, an optional upgrade with extra features for parents who want more. The core tracking experience will always be free.

What platforms is Pippy available on?

Pippy is coming soon to both iOS (App Store) and Android (Google Play). Sign up on our website to be notified when we launch.

Can both parents use the same account?

Yes. Each parent creates their own account, then one parent generates a share code in Settings and the other enters it to join the same household. Once linked, both parents see the same baby data in real time. When one parent logs a feed at 3am, the other parent sees it instantly.

Features

How does voice logging work?

Just tap the microphone button and speak naturally. Say something like "she had 4 ounces at 2pm" or "he napped for an hour" and Pippy will understand what you mean and log the entry automatically. You can also type your entries if you prefer.

You can even use Siri or Google Assistant without opening the app. Just say "Hey Siri, tell Pippy she had 4oz" or "Hey Google, tell Pippy Emma napped for an hour" and the entry gets logged automatically. If you have multiple babies, Pippy will match the name to the right profile.

What can I track with Pippy?

Pippy supports logging for:

  • Feeding - breast, bottle, solids, with amounts and duration.
  • Sleep - naps and nighttime sleep, with start and end times.
  • Diapers - wet, dirty, or both, with optional notes about color and consistency.
  • Milestones - first smile, first steps, and everything in between.
  • Health events - temperatures, symptoms, and medications.
  • Reminders - pediatrician appointments, questions to ask, and more.
How do I share data with my pediatrician?

Pippy generates a clean, structured visit summary that your pediatrician can view in any web browser. No app needed on their end.

Go to the Dashboard tab, then tap "Doctor View" at the top. From there, scroll to the bottom where you will find two sharing options:

  • Show QR Code - your doctor scans it with their phone camera. No app needed.
  • Share PDF - download or print a summary to bring to the appointment.

The visit summary includes trend charts, daily averages, and guideline-based alerts. See a demo of what it looks like.

What is Pippy Premium?

Pippy Premium is an optional upgrade that includes additional features beyond core tracking, like enhanced AI insights and proactive notifications. You can subscribe from within the app.

The core baby tracking features (logging, syncing, sharing with your doctor) will always remain free. Premium is for parents who want extra tools and insights.

Privacy and Security

Is my baby's data secure?

Absolutely. Security is a top priority for us. Your data is protected with:

  • Encryption in transit and at rest - all data is encrypted using TLS/SSL and encrypted storage.
  • Row-level security - database policies ensure you can only access your own data.
  • No ads, no data selling - we will never sell, rent, or share your data with advertisers or data brokers.
  • GDPR compliant - we follow strict data protection standards.

For full details, read our Privacy Policy.

Can I delete my data?

Yes. You have full control over your data at all times. You can delete individual entries from within the app, or delete your entire account to permanently remove all data from our servers. Once deleted, your data cannot be recovered.

Important Disclaimer

Does Pippy replace medical advice?

No. Pippy is a tracking and organization tool, not a medical device. While Pippy can show trends and flag data that falls outside published guidelines (like AAP or AASM benchmarks), these are informational alerts, not diagnoses.

Always consult your pediatrician or a qualified healthcare provider for medical advice about your baby's health. Pippy is designed to complement your doctor visits by giving your pediatrician better data to work with, not to replace professional care.

Still have questions?

We're happy to help. Reach out and we'll get back to you within 24 hours.

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